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CSR Initiatives


 

“Our Responsibility in the changing world”

 

At, Dr. B. Lal Clinical Laboratory, “Service to Society” has always been the driving factor. The goal of CSR here, however is to embrace responsibility for the company's actions and encourage a positive impact through its activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere.

 

q  Accountability

q  Transparency

q  Sustainability

 

Accountability

 

Accountability ensures transparency in practices & adherence to standards. We find ourselves accountable primarily to our:

 

- Employees & Associates

- Patients & Doctors

- Community & Environment

 

Moreover The Domains of Our Accountability extends to our: 

 

- Professional Competence           

- Adequacy of access & Ethical Conduct

- Public Health Promotion & Community Benefits

 

The various procedures of Accountability adopted helps in creating a conducive internal & external environment.

 

- Free Health Check Up Camps

- Medical Lecture Sessions

- Senior Citizen Cards

- Privileged Cards for Cancer Patients

- Health Awareness Programs

  

Transparency

 

We always remain committed to operating openly and with integrity. We take significant steps continually to improve transparency. The three basic aspects includes:

 

  • Healthy Atmosphere

Patient’s satisfaction is our prime motive. Keeping in mind the safety and wellbeing of the patients as well as others, the tests are performed in a healthy atmosphere customizing our services to the needs & demands of individual patients.

  • Reasonable Access

Providing patients or their representative reasonable access to relevant areas of the laboratory for the witnessing of tests performed for the patients; authenticates our responsiveness as well as provides satisfaction to them.

 

  • Effective Communication

Patients value the maintenance of good communication, advice and guidance in technical matters  and opinions and interpretations based on results.  

 

 

Sustainability

 

Sustainability implies that society must use no more of a resource than can be regenerated. We focus on developments which meet the needs of the present without compromising the ability of future generation to meet their own needs. We work on th following facets  of sustainability:

 

- Manageable

- Measurable

- Equitable           

- Efficient